One QR per door, any job behind it
A resident, guest or visitor scans the QR with their phone; they report a fault, check in, fill a survey. The request becomes a task and you track it.
Ropilink is an operations platform that places a QR code at every point in the field and attaches a workflow behind it. Facility management, hotels, visitor registration, satisfaction surveys and field maintenance all run in the same system. Whoever scans does not need an account; the location comes from the QR. Each request becomes a task assigned to the right operator.
How it works
Three steps, no technical detail.
Set up your locations once
Enter blocks, floors, units or rooms; a QR is generated for each.
Stick the QR on
Choose a flow from the ready catalogue behind it: fault, check-in, survey, maintenance form.
A request arrives and becomes a task
The location is known from the QR; an operator is assigned and the person follows the status.
QR scans across the week
When the QRs in the field are actually scanned. Facility management peaks at the weekend, hotels on check-in days, and operator planning follows this distribution. Scans and transactions are metered separately, and pricing follows the same axis.
Data table
| Day | Value |
|---|---|
| Mon | 312 |
| Tue | 287 |
| Wed | 341 |
| Thu | 298 |
| Fri | 426 |
| Sat | 389 |
| Sun | 204 |
What you get
No more requests by phone
The "which apartment?" question disappears; the location is in the QR.
One system, many jobs
Faults, visitors, surveys, maintenance — no separate tools to buy.
Nobody has to create an account
Whoever scans fills the form and verifies by SMS code if needed. No sign-up required.
Before and after
- A separate tool and a separate setup for every vertical
- The same person is re-entered in every system
- Requests arrive by phone with the location described verbally
- There is no way to follow what happened to a request
- Paper forms and a wet-signature archive
- One engine with verticals added as modules
- One tenant-wide person pool
- The location comes from the QR and is never asked
- A response becomes a task and is tracked
- Form, consent and signature live inside the flow
Frequently asked questions
Do residents or guests need to install an app?
No. The QR is scanned with the phone camera and opens in the browser. There is no app to install and no sign-up.
Can I put more than one job behind a single QR?
Yes. With a flow menu one QR opens a menu: in a hotel room, for example, room service, fault report, cleaning and survey are all chosen from the same QR.
Can it collect consent and signatures?
Yes. A consent text, checkbox and finger-signature step can be added to the flow; which version of which text was accepted is recorded.
What does it cost?
A monthly subscription. QRs, forms and flows are unlimited; what you pay for is the monthly volume of transactions and scans. You can try it free for 14 days.
Plans
Setup and support are included in every plan. Ask for a quote for pricing. Monthly subscription — setup is unlimited, what is metered is monthly transactions and scans.
Starter
single operation · core flows
- Unlimited QRs, forms and flows
- Location hierarchy and person pool
- Person portal
Business
multiple modules · export · access control
- Cross-module flow menu
- Task assignment and tracking
- Targeted email and SMS delivery
- Data export and access control
Enterprise
custom domain · API · webhooks
- Everything in Business
- Custom domain and branding
- API and webhook access
- Priority response and webhook monitoring
Technical detailsSystem map, process and architecture decisions — for technical teams
-
Administrator
The location hierarchy is set up
Blocks, floors, units or rooms → Unit tree and QR codes
Units can be generated in bulk, each with its own QR -
Administrator
A flow is set up from the ready catalog
Flow template and unit → Live flow
The template comes from the centre while the tenant manages its operational content -
Visitor / resident
The QR is scanned and the flow opens
Phone camera → A completed form or consent
The location comes from the QR and is never asked -
Flow engine
The response is recorded and becomes a task
Flow response → An assignable task
-
Operator
The task is picked up and closed
Assigned task → Completed work
-
Person portal
The person follows the status from their own panel
OTP login → Visible status and history
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Visitors are never asked to sign up
Whoever scans a QR is not asked for an account; the flow runs anonymously and verifies with OTP only where needed. Requiring sign-up would lose most field scanners on the very first screen.
-
The location comes from the QR
The QR stuck on a unit already carries which apartment, room or machine it is. Not asking shortens the form and removes wrongly reported locations altogether.
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Templates at the centre, content in the tenant
Ready-made flows are versioned and published centrally; a tenant adopts a template and manages its own form, wording and consent version. That keeps the catalog updatable while leaving the customer in control of their content.
Which tier fits you?
Tell us your user count and deployment preference, and we will work out the right tier and price together.
Request a demo